Frequently Asked
Questions
GENERAL FAQ
Do you still treat conditions other than just digestive disorders?
Absolutely! I have been in general practise treating all manner of conditions for over 11 years and continue to see people with low energy, poor sleep, high stress, women’s health issues, men’s health concerns, skin complaints, pain conditions, etc.
Are treatments covered by Medicare?
Sadly, no.
Can I make a private health insurance claim?
Yes. I am registered for private health fund rebates. You will be issued a receipt which you can use to claim with your health fund.
Acupuncture and Chinese herbal medicine consultations are typically included in most extras cover (the actual herbs are typically not). As of the time of writing all health funds, with the exception of Medibank and ARHG, accept claims for at-home acupuncture treatments. Please be sure to check with your health fund for specific details about what your fund will cover.
How do I pay?
Payments can be made in cash on the day (for in-home treatments) or via bank transfer.
How do I make a booking?
Please refer to the contact page.
What software do you use for telehealth?
To ensure privacy and security I use a program called Brave Talk. No programs need to be installed; it simply runs through your internet browser. You will be sent a meeting link ahead of the scheduled appointment time.